Once the orders have been imported and when the order is shipped, it will be necessary to update the status to notify Amazon about the shipment and tracking number.
The module notifies Amazon, Amazon notifies the client.
To comply with the quotas usage imposed by Amazon, this process of updating is performed by a script that runs by a scheduled task.
Check your configuration:
You have previously configured a shipped status:
You have configured your scheduled tasks.
Check your orders :
– Your orders have the status that you have configured
– You have indicated a package tracking number (highly recommended)
Then, test yourself the proper functioning of the script following the test procedure specified for scheduled tasks.
If you use a software that updates in batch, for example Expeditor, you must ensure the integration of the modules together with your technical service provider or your webmaster.