Messaging – Customize emails

 

 Messaging features provide exchanges between your store and the customer on Amazon through Amazon messaging system that controls the validity of emails.   In case you want to customize these emails, just follow these steps: In PrestaShop, create a folder amazon in the Modules folder you will find in the directory with the name of […]

Read More

“Pending Shipment” Order Status automatically sends an email. This is not allowed by Amazon. Please configure another order status.

 

 In the Information tab of the module you have the following message: The “Pending Shipment” order status automatically sends an email. This is not allowed by Amazon. Please configure another order status. By default the “Shipped” order status on PrestaShop sends an email to the customer, which is against the rules of Amazon, so that […]

Read More