You send a feed and, on Seller Central in your product sheet, Amazon indicates this error; This diagnosis is incorrect, it is not a weight error. There is an error in the feed that is not diagnosed in the Amazon back-office, the only way to know the nature of the error is to compare the […]
Category: Documentation
Order Cancellation
The Cancel Orders feature allows the module to bi-directionally cancel orders; If an order is canceled by the customer on Amazon, the module will cancel it in the store If an order is canceled in the backoffice of the store, the module will cancel it on Amazon It is only necessary to configure the status […]
Amazon Prime Orders
You are affected by this page if you are a seller Amazon eligible for Amazon Prime ; DE: https://sellercentral.amazon.de/gp/help/201812270 ES: https://sellercentral.amazon.es/gp/help/201812270 FR: https://sellercentral.amazon.fr/gp/help/201812270 IT: https://sellercentral.amazon.it/gp/help/201812270 UK: https://sellercentral.amazon.co.uk/gp/help/201812270 Configuration In the module configuration, you configure a special status for orders Amazon Prime; The Prestashop documentation explains how to configure a new status; http://doc.prestashop.com/pages/viewpage.action?pageId=20840739 Like that, you will create a priority status […]
Messaging
Messaging features provide exchanges between your store and the customer on Amazon through Amazon messaging system that controls the validity of emails; for example it is forbidden to send an URL to your store, of course. The accepted features are; Invoice by email Exchanges before sales and after sales with the customer The tolerated features […]
“Amazon Remote Cart” Feature
What is it ? We all know that in multi-channel distribution the major problem is that the stock is distributed across multiple distribution channels, and therefore there is a risk that the same product is sold simultaneously on different channels. When a product is sold both in a store and on Amazon, and for example […]
Shipping
Modules > Amazon > Configure > Shipping You have configured your Shipping Templates on Amazon. You can use these Shipping Templates with the module. Prerequisites To preserve the integrity of the feed, we preferred not to allow manual entry of group names within the module. Thus, allowing the module to retrieve the list of available […]
Deleting Products
You want to delete products on Amazon from the module. You can do this operation in expert mode, activate Expert Mode in module configuration. Select “Delete” one or several products, you will use the “Propagation” feature when needed, see Select products page. Please go to Catalog > Amazon > Delete You will make […]
Update from version 3.9 to version 4.x – Frequent Issues
You get to this page, it indicates that you have asked a recurrent question to support and that the answer is here; 1) “Profiles” tab no longer appears; It is normal to make usage easy to neophytes, creating products has been made optional, leaving the time to the user to become familiar with the module. […]
Preorder
Prerequisites You have enabled the Preorder option in the Parameters of the module. Product Configuration You will simply indicate a date of availability in the Quantities tab of the module: Important Note: Because of a PrestaShop limit, this feature is only possible for products without combinations. In the Amazon Seller Central back-office The Restock […]
FBA Tab
Modules > Amazon > Configure > FBA FBA Configuration FBA Multi-Channel Enable FBA multi-channel. If a customer orders an item on your Prestashop front office, if the product is FBA eligible (therefore in stock at Amazon), it passes all of the module eligibility criteria, the module allows to trigger a shipment by Amazon, […]
