FastCGI Some hosts operate under FastCGI and other by mod_php. The general usage for PrestaShop installations is mod_php. Our modules provide all kinds of diagnoses based on working with mod_php, only because it is the Prestashop standard. We remind you that we indicate systematically on our product sheets that our solutions are made to […]
Category: Frequent Issues
A value was not provided for “bullet_point1”
In the report for the feed product, you get one or messages like this one: Message: 1 Warning 99041: SKU: LFTM59011RD – A value was not provided for “bullet_point1”. Please provide a value for “bullet_point1”. This information appears on the product detail page and helps customers evaluate products. On your products sheets ext, you have […]
No lang selected, nothing to do
You cron log reports this message : No lang selected, nothing to do … You configured the cron job to execute this command line : wget -qO- http://votredomaine.com/prestashop/modules/amazon/functions/products.php?cron=1 You should add double quotes to protect your URL, as this : wget -qO- “http://votredomaine.com/prestashop/modules/amazon/functions/products.php?cron=1” We just added double quotes to the URL.
You cannot change the ‘item_classification’ for SKU ‘XXX-YYY’ by submitting a feed with a new value
You try to send your products in Creation Mode, but you get an error message in the report like this one: Message: 1 Error 8603: SKU: XXX-YYY – You cannot change the ‘item_classification’ for SKU ‘XXX-YYY’ by submitting a feed with a new value. To change this attribute, do the following: 1) Submit a feed […]
The (EAN/UPC) code seems wrong. Skipping Product.
The export log reports a message like this one: Inconsistency for the product XXX-YYY(0/1) – The EAN/UPC code(4000005280510) seems wrong. Skipping product. In most cases, unless exempted, the EAN code is mandatory to export to the marketplaces. EAN field for your product is certainly wrong, it does not correspond to an EAN code issued by […]
AJAX execution failed
You get an error message like this one: AJAX execution failed. Please first verify your module configuration. If the problem persists please send a screenshot of this page to the support. Different possibilities, the most common is that the domain name you use does not match the domain name configured in your Prestashop settings, your […]
Some of the information submitted contradicts information in the Amazon catalog
You try to send your products in Creation Mode, but you get an error message in the report like this one: Error 8541: SKU: 13092 – SKU 13092, ASIN B00B1RFCQI, (‘item_name’ Merchant: ‘Lindt Création Coulis de Menthe’ / Amazon: ‘Coque Iphone 4 / 4S personnalisée Coquelicot ref 2015’). The product_id provided with 13092 corresponds to […]
Unable to associate the carrier (XXX) to the order
During the import of the orders, the following message appears: Unable to associate the carrier (XXX) to the order #123-8493831-2221128 This is the method of transport used by Amazon (example: Std UK Dom). You must configure the mapping of incoming carriers in the module configuration. Please go to the module configuration, in the tab corresponding to […]
Your category doesn’t have a selected profile. For creation mode, you must select a profile.
In the creation mode of a product, the following message appears: Your category doesn’t have a selected profile. For creation mode, you must select a profile. This message appears when the category for the product does not have an associated profile: It is also possible that the product has multiple categories, in this case […]
Seller is not authorized to list products in this category
In the report for the product feed, you get one or messages like this one: Error 802 6: SKU: XXX-YYY – Seller is not authorized to list products in this category . For more http://sellercentral.am azon.it/gp/errorcode/8026 You do not have the necessary permissions to publish your offers or products in the category. This problem is […]
