You have been redirected to this page so that concepts of context and principle of catalog self-integration on a marketplace are well understood, how we operate, how to have a successful marketplace integration.
Marketplace vs eBay
It is often claimed that sending products on eBay is simpler and less burdensome, which is true. Why? Because historically, eBay is not a marketplace but an auction and classified ads website, so a product is not unique. Each offer is a page with a lifespan. Thus, if 10 sellers are proposing the same product there will be 10 different pages, there are plenty of offers, that’s why it’s easy to publish.
Do It Yourself
The DIY is explained in Wikipedia, https://en.wikipedia.org/wiki/Do_it_yourself, our approach is based on this principle;
The marketplace integration is rather technical, subscription to third party integration services is expensive, you have chosen auto-integration, so the DIY, our approach is to provide you with the tool that will allow you to achieve this integration as easily as possible and at a lower cost.
Technique
The module as a whole avoids all the technical aspects of this integration, you do not have to handle complex files, you do not need to know computer programming, nor to have any special computer knowledge. Its use is accessible to all.
Pedagogy
The pivot of this integration, is you, through the educational elements that we provide, you will be the key player of your integration. The integration period varies from one person to another, it is based on many criteria, including technical and human ones;
The technical criteria are linked to hosting, the technical environment, the catalog nature, how the catalog has been written, the catalog quality.
The human criteria are the ease and ability to assimilate the information communicated, different depending on people, but especially the motivation, willingness, courtesy in trade, of course.
Everything is done for you to learn and master your integration, so that you can understand and succeed on your own, that way you are independent and you can manage your future feeds independently, without the intervention of a third party.
Support
The support comes in reinforcement when there are difficulties in the technical environment, a technical problem that is our responsibility, a poorly given explanation, or simply a lack of information.
Support is free, so support is expensive for us; for this reason ; we strive continuously to maintain updated the documentation as well as the modules, so that it results in a minimum support, so this is a guarantee of quality.
Services
We will never intervene on our customers’ infrastructures (so we never ask for back-office access) and we never charge for services, support is free, we are not service providers because we do not aim to compete with providers of our own customers.
Difficulties
You may encounter difficulties, and often we may be told “if you did it yourself, it would take you 5 minutes”.
Indeed, it is true, but it would contravene the principle of the solution based on sharing knowledge, on what is stated above, if we had to go and question our own rule, that would be unfavorable to you, since the pedagogical approach outlined precisely allows to gain knowledge and it is this knowledge that will make you succeed in your own marketplace integration.
Results
Through this educational approach, from our support, the quality of the tools we provide, the vast majority of our customers succeed in their marketplace integration which satisfies both parties. That’s when you come to us for other integrations or other projects,it is the winning bet, the “win win game”!