Prerequisites
You will have validated the catalog structure you will need to differentiate well between an offer and a product you will have verified that your products are eligibles.
You access the send operations of the feed through the “Catalog > Amazon” tab, “Synchronization” section.
An automatic export script is also available to you, refer to the section Scheduled tasks of the documentation. The module will process the queue over the items marked “Update”.
If no product is in the queue you can manually select products.
In sales period, the module can export the sales prices.
Sending and updating Offers
By default, the module will allow you to send your offers. All eligible products will be sent, if your offers are available on Amazon they will be updated.
The module uses the “SKU”, which is the “Reference” field in your Prestashop store, as a unique identifier in the feed. Your “References” fields correspond to SKU fields on Amazon.
By default, the module will export quantity and price, then it will simply update your Amazon stock. In addition, you can export the metadata associated with your offers; Title, Description, Manufacturer, Recommended browse node, Prestashop Tags, Bullets and options of Amazon sub-tab and also Images.
In this mode, the module does not create orders on Amazon, in this mode is sent a feed to update your offers (quantity, price). If you want to create orders, you will use the matching mode.
After the synchronization, go to the “Report” tab.
Matching Mode
By selecting “Create offers” or by using the auto discover wizard, you are using the matching mode.
The matching mode automatically create offers on your Amazon backoffice for known products by Amazon, the products that feature an ASIN code, therefore already referenced via their EAN or UPC code.
If your Amazon inventory is empty, send at once all your offers in matching mode. If the products exist, offers will be created automatically.
After sending, go to the “Report” tab.
XML File
An option “Display the XML” allows displaying before sending your XML feed, then you can directly view the XML feed generated by the module. This will be necessary and useful in case of support.
In case of support, you need to communicate, both to Amazon and Common-Services:
- The XML feed displayed by this option
- The result of the log displayed after clicking “Submit” (you’ll untick the option to send the XML feed)
In case of malfunction
In case of malfunction you can contact support, but prior, make sure:
- That your products are eligibles
- That the log entries are well displayed in the “Tools” tab
