You import an order and you get an error message like this:
orders_import.php/373: Unable to find product for this SKU (XXX-YYY)
The module searches for the product by Reference (SKU), but couldn’t find the product in your database.
You have exported the product using the module to WooCommerce?
Check that the product still exists in your Prestashop by doing a search by reference:
Other hints:
- Check that there is no space in the product reference
- Check that this reference is not a duplicate in your database
- Make sure the product is active, and can ordered on the front office
You had WooCommerce Products before using the module?
So your products exist on WooCommerce, but not on Prestashop or with a different reference. Be sure to match your WooCommerce Seller reference (SKU) with those of Prestashop.
In any case, to understand the link between the SKU and Reference, go to: Validate your catalog structure