Modules > monEchelle > Configure > Authentication
You are using the module for the first time, you must configure your connection settings that will allow the module to connect to the marketplace to exchange feeds.
Your monEchelle account manager will give you a username and API password that you specify on the Authentication tab:
Enter your username and password, as shown here in red box:
Then, test the connectivity with the marketplace by clicking on Verify:
Frequent cases of dysfunction:
1 – You access your Prestashop back office with a different URL from the one configured in “Preferences > SEO & URL” or in multi-store in the store parameters.
For example you used the URL “http://mystore.com/admin” whereas your domain name is “http://www.mystore.com.”
The module uses the Ajax script, your browser prohibits cross-domain requests for security reasons. So use the same, the right URL.
2 – You are hosted by OVH or a host with safety rules on the execution of Ajax script. Follow the recommendations of your provider about permissions on folders and files.
Debug Mode:
To use in case of Common-Services technical support request to display comprehensive diagnostics. During operation, this mode should not be active.