– When clicking on a tab of the module, a blank page is displayed or
– After installing the module, when you click Configure, a blank page is displayed
It can be a blank page or a page of Prestashop back-office but truncated.
In this case, it indicates that there may be an error behind it and to display it, the “Debug” mode must be activated a few moment just the time to display the error.
Follow this Prestashop tutorial that will tell you how to enable debug mode:
In the Prestashop Blog: Error 500, follow the guide
Then contact our support with a copy of the message displayed.