Information – Common Errors

 

 Modules > Mirakl > Configure > Information The module performs environment and configuration verifications to ensure the proper functioning of your Prestashop module installation. If the message is not listed on this page, do not hesitate to contact us, see the page on the support. PHP warnings : PHP Time or Memory limits: PHP Configuration: […]

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Missing EAN Code

 

 You export your products and you get an error message like this one: EAN code missing for the products, References: [demo_1, demo_2] It is a list of product references, you can find the product by pasting the reference in the search bar of Prestashop. This list shows all the products that have an unfilled “EAN” […]

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Duplicate EAN Codes for the products

 

 You export your products and you get an error message like this one: Duplicate EAN codes for products, References: [2/7, 2/8, 2/9, 2/10, 2/11, 8/48, 8/49, 8/50, 8/51] It is a list of product and combination identifiers, in the format 1/2, 1 is the product ID, and 2 the combination one. Each concerned product contains […]

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Ajax script execution failed

 

 You get an error message like this one: The Ajax script execution failed. Please check your configuration and if the problem persists send a screenshot to Common-Services Support Different possibilities, the most common is that the domain name you are using does not match the domain name configured in your Prestashop settings, your web browser […]

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Incorrect Code EAN for products…

 

 You export your products and you get an error message like this one: Incorrect Code EAN for the products, Products Identifiers: [2/7, 2/8, 2/9, 2/10, 2/11, 2/12, 3/13, 3/14, 3/15, 4/16, 4/17, 4/18, 4/43, 4/44, 4/45, 5/19, 5/20, 5/21, 7/37, 7/38, 7/39, 8/47, 8/48, 8/49, 8/50, 8/51] It is a list of product and combination […]

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Duplicate references for these products

 

 You export your products and you get an error message like this one: Duplicate references for these products, Products Identifiers: [2/7, 2/8, 2/9, 2/10, 2/11, 2/12, 3/13, 3/14, 3/15, 4/16, 4/17, 4/18, 4/43, 4/44, 4/45, 5/19, 5/20, 5/21, 7/37, 7/38, 7/39, 8/47, 8/48, 8/49, 8/50, 8/51] It is a list of product and combination identifiers, […]

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Products having a missing reference

 

 You export your products and you get an error message like this one: Products having a missing reference, Products Identifiers: [2/7, 2/8, 2/9, 2/10, 2/11, 2/12, 3/13, 3/14, 3/15, 4/16, 4/17, 4/18, 4/43, 4/44, 4/45, 5/19, 5/20, 5/21, 5/22, 5/23, 5/24, 5/25, 5/26, 5/27, 5/28, 5/29, 5/30, 6/31, 6/32, 6/33, 6/40, 6/41, 6/42, 7/34, 7/35, […]

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Permissions problem, write permissions

 

 The module displays an error message indicating that it is impossible to create the file. This is often due to a problem of permissions, write permission in the folders and files of the module. It must be verified that the module has the write permission in the export directory. Use your favorite FTP client, such […]

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Blank Page

 

 – When clicking on a tab of the module, a blank page is displayed or – After installing the module, when you click Configure, a blank page is displayed It can be a blank page or a page of Prestashop backoffice but truncated. In this case, it indicates that there may be an error behind […]

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