{"id":884,"date":"2014-11-01T15:16:11","date_gmt":"2014-11-01T15:16:11","guid":{"rendered":"http:\/\/documentation.common-services.com\/amazon\/?p=884"},"modified":"2015-03-02T10:24:35","modified_gmt":"2015-03-02T10:24:35","slug":"some-of-the-information-submitted-contradicts-information-in-the-amazon-catalog","status":"publish","type":"post","link":"https:\/\/documentation.common-services.com\/amazon\/some-of-the-information-submitted-contradicts-information-in-the-amazon-catalog\/","title":{"rendered":"Some of the information submitted contradicts information in the Amazon catalog"},"content":{"rendered":"<p>Vous essayez d&#8217;envoyer vos produits en mode cr\u00e9ation, mais vous obtenez un message d&#8217;erreur dans le rapport ressemblant \u00e0 celui ci :<\/p>\n<pre><span style=\"color: #ff0000;\">Error 8541: SKU: 13092 - SKU 13092, ASIN B00B1RFCQI, ('item_name' Merchant: 'Lindt Cr\u00e9ation Coulis de Menthe' \/ Amazon: 'Coque Iphone 4 \/ 4S personnalis\u00e9e Coquelicot ref 2015'). The product_id provided with 13092 corresponds to ASIN B00B1RFCQI, but some of the information submitted contradicts information in the Amazon catalog. If your product is the same as this ASIN, please modify your product data to reflect the following Amazon catalog values and resubmit. If your product is different than the ASIN, please check that the product_id is correct. If it is correct, please contact Seller Support for proper resolution.Feed ID: 0 For details, see http:\/\/sellercentral.amazon.fr\/gp\/errorcode\/8541 <\/span><\/pre>\n<p>Il s&#8217;agit d&#8217;une erreur classique de correspondance (de matching dans le jargon).<\/p>\n<p>C&#8217;est \u00e0 dire que votre produit est consid\u00e9r\u00e9 comme existant mais est rejet\u00e9 par l&#8217;automate d&#8217;Amazon qui a \u00e9tabli que le produit qui existe dans sa base de donn\u00e9es ne correspondant pas au produit que vous envoyez.<\/p>\n<p>Il peut y avoir plusieurs raisons :<\/p>\n<ul>\n<li>Dis-concordance des titres, fabricants, r\u00e9f\u00e9rences fournisseur etc<\/li>\n<li>Produit ayant plusieurs codes EAN<\/li>\n<li>Attributs diff\u00e9rents, par exemple Amazon: Couleur Gris, Prestashop: Couleur Taupe<\/li>\n<\/ul>\n<p>Il arrive justement parfois qu&#8217;un mauvais usage soit fait des codes EAN, et qu&#8217;un de vos confr\u00e8res ait cr\u00e9\u00e9 un produit avec un code EAN qui ne correspond pas au produit. Dans ce cas il faut recourir \u00e0 la m\u00e9diation \u00e0 Amazon, d\u00e9montrer \u00e0 Amazon votre bonne foi, et revendiquer l&#8217;appartenance du produit.<\/p>\n<p>Il est difficile de faire correspondre ses produits avec des produits existants sur Amazon quand il y a une erreur de matching, mais il y a des solutions :<\/p>\n<p>1) Cr\u00e9ation automatique de l&#8217;offre :<\/p>\n<p>Vous n&#8217;envoyez plus le produit en mode Cr\u00e9ation, mais en mode Synchronisation. Ainsi le module va indiquer \u00e0 Amazon de cr\u00e9er une Offre pour ce produit existant, ce sera alors la fiche produit connue par Amazon qui sera utilis\u00e9e.<\/p>\n<p>2) Forcer le code ASIN du produit :<\/p>\n<p>Vous utilisez l&#8217;ASIN donn\u00e9 par Amazon dans le message d&#8217;erreur et vous l&#8217;indiquez sur le sous-onglet Amazon de votre fiche produit.<\/p>\n<p>Dans les deux cas, l&#8217;offre cr\u00e9\u00e9e sera sensiblement diff\u00e9rente de votre produit sur Prestashop, mais l&#8217;offre correspondra (prix\/stock\/\u00e9tat&#8230;). Il faut simplement s&#8217;assurer qu&#8217;il n&#8217;y ait pas de diff\u00e9rence majeure, comme une couleur de produit diff\u00e9rente par exemple.<\/p>\n<p>Ceci sera possible uniquement si votre produit n&#8217;a pas de d\u00e9clinaisons.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous essayez d&#8217;envoyer vos produits en mode cr\u00e9ation, mais vous obtenez un message d&#8217;erreur dans le rapport ressemblant \u00e0 celui ci : Error 8541: SKU: 13092 &#8211; SKU 13092, ASIN B00B1RFCQI, (&#8216;item_name&#8217; Merchant: &#8216;Lindt Cr\u00e9ation Coulis de Menthe&#8217; \/ Amazon: &#8216;Coque Iphone 4 \/ 4S personnalis\u00e9e Coquelicot ref 2015&#8217;). The product_id provided with 13092 corresponds [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[243],"class_list":["post-884","post","type-post","status-publish","format-standard","hentry","category-problemes-frequents","tag-matching"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Some of the information submitted contradicts information in the Amazon catalog - Module Amazon Marketplace<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/documentation.common-services.com\/amazon\/some-of-the-information-submitted-contradicts-information-in-the-amazon-catalog\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Some of the information submitted contradicts information in the Amazon catalog - Module Amazon Marketplace\" \/>\n<meta property=\"og:description\" content=\"Vous essayez d&#8217;envoyer vos produits en mode cr\u00e9ation, mais vous obtenez un message d&#8217;erreur dans le rapport ressemblant \u00e0 celui ci : Error 8541: SKU: 13092 - SKU 13092, ASIN B00B1RFCQI, (&#039;item_name&#039; Merchant: &#039;Lindt Cr\u00e9ation Coulis de Menthe&#039; \/ Amazon: &#039;Coque Iphone 4 \/ 4S personnalis\u00e9e Coquelicot ref 2015&#039;). 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