{"id":730,"date":"2014-11-17T16:54:03","date_gmt":"2014-11-17T16:54:03","guid":{"rendered":"http:\/\/documentation.common-services.com\/amazon\/?p=730"},"modified":"2015-01-02T15:44:48","modified_gmt":"2015-01-02T15:44:48","slug":"ajax-execution-failed","status":"publish","type":"post","link":"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en","title":{"rendered":"AJAX execution failed"},"content":{"rendered":"<p>You get an error message like this one:<\/p>\n<pre><span style=\"color: #ff0000;\">AJAX execution failed. Please first verify your module configuration. If the problem persists please send a screenshot of this page to the support.<\/span><\/pre>\n<p style=\"text-align: justify;\">Different possibilities, the most common is that the domain name you use does not match the domain name configured in your Prestashop settings, your web browser sees a cross request between different domains which is a security issue prohibited by the browser itself.<\/p>\n<p>Example, you log into your back office with the following URL:<\/p>\n<p><span style=\"color: #ff0000;\">http:\/\/mystore.com\/admin<\/span><\/p>\n<p>In your Prestashop configuration you have configured:<\/p>\n<p><span style=\"color: #000080;\">http:\/\/www.mystore.com\/admin<\/span><\/p>\n<p>Solution: You must use the same URL and log in to your store with the URL that is configured, so as in this example;<\/p>\n<p><span style=\"color: #008000;\">http:\/\/www.mystore.com\/admin<\/span><\/p>\n<p><span style=\"text-decoration: underline;\">Other possibilities<\/span> :<\/p>\n<p style=\"text-align: justify;\">1 &#8211; You are hosted by a host, for example OVH, with safety rules concerning the execution of Ajax script. Follow the recommendations of your provider about permissions on folders and files.<\/p>\n<p style=\"text-align: justify;\">Troubleshooting guide for OVH: <a href=\"http:\/\/guides.ovh.com\/InternalServerError\">http:\/\/guides.ovh.com\/InternalServerError<\/a><\/p>\n<p style=\"text-align: justify;\">2 &#8211; Your store is in maintenance or the front office of your store is not accessible, redirection or otherwise. It is not compatible with the functioning of the module, the module will only work if the store also works.<\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>You get an error message like this one: AJAX execution failed. Please first verify your module configuration. If the problem persists please send a screenshot of this page to the support. Different possibilities, the most common is that the domain name you use does not match the domain name configured in your Prestashop settings, your [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[215],"class_list":["post-730","post","type-post","status-publish","format-standard","hentry","category-frequent-issues","tag-ajax-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AJAX execution failed - Module Amazon Marketplace<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AJAX execution failed - Module Amazon Marketplace\" \/>\n<meta property=\"og:description\" content=\"You get an error message like this one: AJAX execution failed. Please first verify your module configuration. If the problem persists please send a screenshot of this page to the support. Different possibilities, the most common is that the domain name you use does not match the domain name configured in your Prestashop settings, your [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en\" \/>\n<meta property=\"og:site_name\" content=\"Module Amazon Marketplace\" \/>\n<meta property=\"article:published_time\" content=\"2014-11-17T16:54:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-01-02T15:44:48+00:00\" \/>\n<meta name=\"author\" content=\"Imen Rahal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Imen Rahal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en\",\"url\":\"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en\",\"name\":\"AJAX execution failed - Module Amazon Marketplace\",\"isPartOf\":{\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#website\"},\"datePublished\":\"2014-11-17T16:54:03+00:00\",\"dateModified\":\"2015-01-02T15:44:48+00:00\",\"author\":{\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#\/schema\/person\/8f8bf9628260b9ca476655ec0c384c5f\"},\"breadcrumb\":{\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AJAX execution failed\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#website\",\"url\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/\",\"name\":\"Module Amazon Marketplace\",\"description\":\"Amazon Marketplace pour Prestashop version 3.9\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#\/schema\/person\/8f8bf9628260b9ca476655ec0c384c5f\",\"name\":\"Imen Rahal\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/28e663cea1c982c804a994017bea4d57626f9093a3beb034ecf4a10de40ad937?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/28e663cea1c982c804a994017bea4d57626f9093a3beb034ecf4a10de40ad937?s=96&d=mm&r=g\",\"caption\":\"Imen Rahal\"},\"url\":\"https:\/\/documentation.common-services.com\/amazon\/author\/imen\/?lang=en\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"AJAX execution failed - Module Amazon Marketplace","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en","og_locale":"en_US","og_type":"article","og_title":"AJAX execution failed - Module Amazon Marketplace","og_description":"You get an error message like this one: AJAX execution failed. Please first verify your module configuration. If the problem persists please send a screenshot of this page to the support. Different possibilities, the most common is that the domain name you use does not match the domain name configured in your Prestashop settings, your [&hellip;]","og_url":"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en","og_site_name":"Module Amazon Marketplace","article_published_time":"2014-11-17T16:54:03+00:00","article_modified_time":"2015-01-02T15:44:48+00:00","author":"Imen Rahal","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Imen Rahal","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en","url":"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en","name":"AJAX execution failed - Module Amazon Marketplace","isPartOf":{"@id":"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#website"},"datePublished":"2014-11-17T16:54:03+00:00","dateModified":"2015-01-02T15:44:48+00:00","author":{"@id":"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#\/schema\/person\/8f8bf9628260b9ca476655ec0c384c5f"},"breadcrumb":{"@id":"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/documentation.common-services.com\/amazon\/ajax-execution-failed\/?lang=en#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/documentation.common-services.com\/amazon\/?lang=en"},{"@type":"ListItem","position":2,"name":"AJAX execution failed"}]},{"@type":"WebSite","@id":"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#website","url":"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/","name":"Module Amazon Marketplace","description":"Amazon Marketplace pour Prestashop version 3.9","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#\/schema\/person\/8f8bf9628260b9ca476655ec0c384c5f","name":"Imen Rahal","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/documentation.common-services.com\/amazon\/?lang=en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/28e663cea1c982c804a994017bea4d57626f9093a3beb034ecf4a10de40ad937?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/28e663cea1c982c804a994017bea4d57626f9093a3beb034ecf4a10de40ad937?s=96&d=mm&r=g","caption":"Imen Rahal"},"url":"https:\/\/documentation.common-services.com\/amazon\/author\/imen\/?lang=en"}]}},"_links":{"self":[{"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/posts\/730\/?lang=en"}],"collection":[{"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/posts\/?lang=en"}],"about":[{"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/types\/post\/?lang=en"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/users\/3\/?lang=en"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/comments\/?lang=en&post=730"}],"version-history":[{"count":3,"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/posts\/730\/revisions\/?lang=en"}],"predecessor-version":[{"id":1610,"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/posts\/730\/revisions\/1610\/?lang=en"}],"wp:attachment":[{"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/media\/?lang=en&parent=730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/categories\/?lang=en&post=730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.common-services.com\/amazon\/wp-json\/wp\/v2\/tags\/?lang=en&post=730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}